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Have a problem with one of our apps? You will find the most commonly asked questions and answers in the FAQs. If you don’t see your question in the FAQs then feel free too email us directly:

iPhone OS Troubleshooting
  1. Restart your Device: While holding the power button down for atleast 10 seconds, you will see a "slide to power off" message. Slide your finger to power off your device. Now, hold the power button down for 3 seconds to reboot your device.
  2. Delete, Redownload and Reinstall the Application: Hold down on the app for a few seconds until a small X appears next to the app. Press the X to delete the app. Then redownload the app again.
ClusterStorm for iPhone FAQs

ClusterStorm crashes when I try to create a new Game Center account.

To bypass this crash, use the Game Center app to create your account first.

My OpenFeint Achievements didn't unlock in Game Center automatically?

Follow these steps:

  1. You must be using OpenFeint features, and be online.
  2. Delete ClusterStorm app.
  3. Logout of Game Center using Game Center app.
  4. Download ClusterStorm.
  5. Run ClusterStorm and enable OpenFeint.
  6. Login using Existing Account for Game Center.
Your existing OpenFeint achievements will now be unlocked in Game Center!

You should also go to Options, Sync in ClusterStorm to resync your local scores from the OpenFeint online leaderboards.

I can't start the app, it crashes?

iPhone/iPod users with OS 3.x may experience crashing when trying to start ClusterStorm v1.0. Update to v1.1 to fix this problem.

How do I calibrate the device?

To control the player, make sure the iPhone/iPod Touch is flat and face up when starting a game mode. This will ensure that your device is calibrated properly. Currently, ClusterStorm can only be played with the device flat and face up. We are working to allow the player to calibrate the device at multiple angles.

Can I kill larger enemies while energized?

You cannot crash into larger enemies when energized. You can crash into larger enemies while enraged. To enrage yourself, you will need to build up enough rage by crashing into enemies while energized or by killing enemies with grenades or bombs. Once you generate enough rage, the red rage button "!" will appear from the right top of the screen. Touch this button to enrage yourself!

Can I recover my scores after reinstalling?

As long as your logged into OpenFeint and your scores have been submitted then go to Options, then Sync. This will pull your highscores from the OpenFeint leaderboards. If you scored 500,000 or higher in Arcade, then Bomber mode will be unlocked. You can perform a Sync on different devices if your OpenFeint user can login to that device.